Unable to Retrieve Topology Relationship Data or Server Objects

Problem: An error message "Unable to retrieve topology relationship data" or "Unable to retrieve topology server objects" is displayed.

Solution: These errors are displayed for a number of reasons. Perform these:
  • Verify that you have the repMonitorRole for each server in the topology assigned to your login.
  • Verify that each server in the topology has been authenticated.
  • The server relationship data cannot be retrieved from the Replication Management plug-in or one or more servers cannot be retrieved from the SAP Control Center.

    Check the plug-in and the Unified Agent Framework (UAF) agent log files for errors:

    For Windows
    • %SYBASE%\SCC-3_1\plugins\RMAP\log\rmap.log
    • %SYBASE%\SCC-3_1\log\agent.log
    For UNIX
    • $SYBASE/SCC-3_1/plugins/RMAP/log/rmap.log
    • $SYBASE/SCC-3_1/log/agent.log