Resetting a Lost or Forgotten Password

Reset a lost or forgotten da_admin password.

Use the -P password recovery start-up parameter to reset the password for the da_admin user. You cannot use the parameter to reset passwords of any other account.

Stop DA server or DA agent if it is running:
- If another DA administrator is authenticated using LDAP login that DA administrator can shut down the server, otherwise,
- Terminate the DA server or DA agent process. This process is platform-dependent.
Execute the start-up script:
- DA server:
  - On Windows 32-bit:
```
%SYBASE%\DA-15_5\server\instance\RUN_instance_32.bat -P
```
  - On Windows 64-bit:
```
%SYBASE%\DA-15_5\server\instance\RUN_instance_64.bat -P
```
  - On Unix 64-bit:
```
$SYBASE/DA-15_5/server/instance/RUN_instance_64.sh -P
```
- On DA agent:
  - On Windows 32-bit:
```
%SYBASE%\DA-15_5\agent\instance\RUN_instance_32.bat -P
```
  - On Windows 64-bit:
```
%SYBASE%\DA-15_5\agent\instance\RUN_instance_64.bat -P
```
  - On UNIX 64-bit:
```
$SYBASE/DA-15_5/agent/instance/RUN_instance_64.sh -P
```
  where:
  - $SYBASE (on UNIX) or %SYBASE% (on Windows) is the directory in which you installed the Data Assurance Option.
  - instance is the name of your DA server instance or DA agent instance.
  - RUN_instance_32.bat or RUN_instance_64.bat is the start-up script file on Windows.
  - RUN_instance_64.sh is the start-up script file on UNIX
  - -P is the password recovery start-up parameter
On start-up, the DA server or the DA agent generates a new da_admin password and writes it to the log file.

Obtain the new password:

DA server:

$SYBASE/DA_15-5/server/instnace/log/da_0.log

DA agent:

$SYBASE/DA_15-5/agent/instnace/log/da_0.log

For example:

S 2012-04-03 11:59:27.027 CONTAINER FileLoginModule.changePassword@1 
#260 Generated a new password for user "da_admin": "l3Fcza7I"

The new password in this example is l3Fcza7I.

Log in to DA with the new password.
Sybase recommends that you now change the da_admin password to one of your own choosing.