Server not responding causes InstallShield to hang

[CR #402530]

If you have an inaccessible NFS mounted device, InstallShield can hang while displaying the following message:

Performing install checks. Please wait ...

If this happens, the console from which you executed the installation displays a message similar to the following:

NFS3 server not responding still trying

You can verify this problem by executing df -P command from a command prompt. This command should also hang.

Workaround:

  1. Stop the installation process.

  2. Unmount the inaccessible device.

  3. Retry the installation.