System administrators can modify the Mobile Sales system configuration for Windows Mobile devices by changing options in a configuration file. You must update and provision this file to the device before users log in to the application (subscribe) for the first time.
File Name | Location on Windows Mobile Device | Purpose |
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SybaseCRM.Configuration_template.xml | \Program Files\Mobile Sales\Templates | To change system configuration settings for your company, modify this version of the configuration file. Modify options that begin with SYS_. Device users can modify the other options in this file by changing application settings. |
SybaseCRM.Configuration.xml
Note: Do not modify. This file is the runtime version of the configuration file.
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\Program Files\Mobile Sales\Data | During application start-up, the Mobile Sales application copies the version from the Templates directory to the Data directory. When device users change Settings from within the application, the new values are written to this configuration file. |
Configuration Option | Description |
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SYS_PushToNativeContact | Determines how native (personal) contacts synchronize with Mobile Sales contacts.
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SYS_PushToNativeCalendar | Determines how native (personal) calendar entries synchronize with Mobile Sales activities.
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SYS_ProcessTypeForAppointmentCreate | Determines which activity type to use to create appointment activities for PIM integration purposes. |
SYS_ProcessTypeForOutgoingPhoneCall | Determines which activity type to use to create outgoing phone call activities for PIM integration purposes. |
SYS_ProcessTypeForIncomingEmail | Determines which activity type to use to create incoming e-mail message activities for PIM integration purposes. |
SYS_ProcessTypeForOutgoingEmail | Determines which activity type to use to create outgoing e-mail message activities for PIM integration purposes. |
Configuration Option | Description |
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SYS_MaximumLoginAttempts | Indicates the maximum number of incorrect login attempts before the user is locked out of the application. |
SYS_MaximumLoginAttemptsExceeded | Indicates whether the device user has exceeded the maximum number of login attempts. If this option is set to true, the user has exceeded the limit. Instruct the device user to edit this file and set it back to false to be able to log in to the application. |
SYS_MinimumMemory | Indicates the minimum memory required, in MB, to create the database and initially subscribe to the SAP system. If this minimum memory is not met, a subscription is not attempted. If the database already exists, this parameter is ignored. The default is 2MB. In organizations where devices store large data sets, you can increase this value so that storage memory is not exhausted during the initial subscription. |
SYS_SubscriptionBlockSize | Determines the number of messages processed in each message processing interaction from the message queue. The default is 10. Note: Do not set this value to 0. Use caution in setting this value to a large number or increasing it significantly; runtime memory may be consumed during the processing of a large block of messages, thus affecting overall performance.
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SYS_Enable_Accounts | Enables the Accounts facet in the application. Enter false to disable the functionality and remove the icon from the home screen. |
SYS_Enable_Contacts | Enables the Contacts facet in the application. Enter false to disable the functionality and remove the icon from the home screen. |
SYS_Enable_Activities | Enables the Actvities facet in the application. Enter false to disable the functionality and remove the icon from the home screen. |
SYS_Enable_Leads | Enables the Leads facet in the application. Enter false to disable the functionality and remove the icon from the home screen. |
SYS_Enable_Opportunities | Enables the Opportunities facet in the application. Enter false to disable the functionality and remove the icon from the home screen. |
SYS_Enable_SalesDocuments | Enables the Sales Documents facet in the application. Enter false to disable the functionality and remove the icon from the home screen. |
SYS_Enable_Analytics | Enables the Analytics facet in the application. Enter false to disable the functionality and remove the icon from the home screen. |
SYS_AskEnableDemoMode | Enables a pop-up asking to run the Mobile Sales application in Demo mode. The default is true. Set this parameter to false to disable the pop-up. If enabled, the user is prompted by the pop-up only once. The user is not prompted each time the user starts the application. Mobile Sales can be run in Demo mode without installing Sybase Messaging. |
SYS_MappingKey | Sets the Google maps API key. See http://www.google.com/enterprise/earthmaps/maps.html. Go to http://code.google.com/apis/maps/signup.html to sign up and generate the key. |