Low Memory Issues

Provides troubleshooting information for issues that may occur when the Windows Mobile device storage memory is running low.

Issue Solution/workaround

Issue	Solution/workaround
`Storage memory is low` For non-English applications, when memory gets low, application may indicate that it is connected to server although it is disconnected. Also, Sybase Settings log may show an empty string.	If the device users receive a message or sees an empty string in the Sybase Settings log, tell the device user to free up the storage memory and restart Sybase Settings to make sure the connection works properly.
Unexpected application behavior might occur when memory is low.	Make sure the device is connected to the SAP system. In Sybase Settings, select Menu > Show Log to verify your connection to Unwired Server. If the device is connected to the SAP system, and the device user continues to receive low memory alerts, increase the amount of free memory by deleting unused applications. See Checking Available Memory in the Sybase Mobile Sales for SAP CRM Device Users Guide for Windows Mobile.

Storage memory is low

For non-English applications, when memory gets low, application may indicate that it is connected to server although it is disconnected. Also, Sybase Settings log may show an empty string.

If the device users receive a message or sees an empty string in the Sybase Settings log, tell the device user to free up the storage memory and restart Sybase Settings to make sure the connection works properly.

Unexpected application behavior might occur when memory is low.

Make sure the device is connected to the SAP system.
In Sybase Settings, select Menu > Show Log to verify your connection to Unwired Server.
If the device is connected to the SAP system, and the device user continues to receive low memory alerts, increase the amount of free memory by deleting unused applications.
See Checking Available Memory in the Sybase Mobile Sales for SAP CRM Device Users Guide for Windows Mobile.