Login Fails when Authenticating a Chinese or Japanese SAP Sybase IQ Server

Problem: When authenticating a Chinese or Japanese SAP Sybase IQ server, if the login name or password contain Chinese or Japanese characters, the login fails.

Solution:
  1. In the Perspective Resources window, select the Chinese or Japanese server, click the arrow, and select Properties.
  2. In the Resource Properties window, select Connection.
  3. Enter the Character set used on the SAP Sybase IQ server.
  4. Click OK.
Parent topic: Troubleshoot SAP Control Center for SAP Sybase IQ