Troubleshoot

Determine how to troubleshoot installation errors by understanding the installer exit codes.

Installation process returns the exit code zero (0) if ExpressConnect for Oracle is successfully installed. If an installation error occurs, one of the exit codes listed in the following table is returned.

Description of Installer Exit Codes
Code Description
0 Success: Installation completed successfully without any warnings or errors.
1 Installation completed successfully, but one or more of the actions from the installation sequence caused a warning or a nonfatal error.
-1 One or more of the actions from the installation sequence caused a fatal error.
1000 Installation was cancelled by the user.
1001 Installation includes an invalid command line option.
2000 Unhandled error.
2001 Installation failed the authorization check; may indicate an expired version.
2002 Installation failed a rules check. A rule placed on the installer itself failed.
2003 An unresolved dependency in silent mode caused the installer to exit.
2004 Installation failed because not enough disk space was detected during the execution of the install action.
2005 Installation failed while trying to install on a Windows 64-bit system, but installation did not include support for Windows 64-bit systems.
2006 Installation failed because it was launched in a UI mode that is not supported by this installer.
3000 Unhandled error specific to a launcher.
3001 Installation failed due to an error specific to the LAX.MAIN.CLASS property.
3002 Installation failed due to an error specific to the LAX.MAIN.METHOD property.
3003 Installation was unable to access the method specified in the LAX.MAIN.METHOD property.
3004 Installation failed due to an exception error caused by the LAX.MAIN.METHOD property.
3005 Installation failed because no value was assigned to the LAX.APPLICATION.NAME property.
3006 Installation was unable to access the value assigned to the LAX.NL.JAVA.LAUNCHER.MAIN.CLASS property.
3007 Installation failed due to an error specific to the LAX.NL.JAVA.LAUNCHER.MAIN.CLASS property.
3008 Installation failed due to an error specific to the LAX.NL.JAVA.LAUNCHER.MAIN.METHOD property.
3009 Installation was unable to access the method specified in the LAX.NL.JAVA.LAUNCHER.MAIN.METHOD property.
4000 A Java executable could not be found at the directory specified by the JAVA.HOME system property.
4001 An incorrect path to the installer JAR caused the installer to launch incorrectly.