After sending a JSON request to Unwired Server, if you receive in the response log message an EIS code which is recoverable, the mobile workflow client throws a TransformRetryException or ResponseRetryException, as is appropriate.
A retry attempt is made after a retry time interval, which is set by default to 15 minutes for recoverable errors, and by default to 3 days for unrecoverable errors. You can configure the retry time interval by setting the SupRecoverableErrorRetryTimeout (default: 15 minutes) and SupUnrecoverableErrorRetryTimeout context variables through the Sybase Control Center admin console.
Only certain error codes are considered to be recoverable.
| Error Code | Probable Cause |
|---|---|
| 409 | Backend EIS is deadlocked. |
| 503 | Backend EIS down or the connection is terminated. |
Other error codes are considered to be non-recoverable. A retry attempt is made after a retry time interval, which is set to three days by default.
| Error Code | Probable Cause | Manual Recovery Action |
|---|---|---|
| 401 | Backend EIS credentials wrong. | Change the connection information, or backend user password. |
| 403 | User authorization failed on Unwired Server due to role constraints (applicable only for MBS). | N/A |
| 404 | Resource (table/webservice/BAPI) not found on Backend EIS. | Restore the EIS configuration. |
| 405 | Invalid license for the client (applicable only for MBS). | N/A |
| 412 | Backend EIS threw a constraint exception. | Delete the conflicting entry in the EIS. |
| 500 | SUP internal error in modifying the CDB cache. | N/A |