Describes how to handle a blocked mobile workflow..
If a mobile workflow is not received or processed on a device, this may indicate the mobile workflow is blocked in the message queue. By default, Unwired Server attempts to retry an action every fifteen minutes, up to three days.
Messaging service log details – <UnwiredPlatform_InstallDir>\UnwiredPlatform\Servers\MessagingServer\Data\Log
<UnwiredPlatform_InstallDir>\UnwiredPlatform\Servers\MessagingServer\Trace
Use Sybase Control Center to check message queue status, and to suspend, resume, or remove items in the queue. See:
Sybase Control Center for Sybase Unwired Platform > Manage > Managing Unwired Platform > Routine System Maintenance Tasks > Checking System Status > Checking Mobile Workflow Users and Queues