List of things to check if the Hybrid Web Container is not connecting to Unwired Server.
If the Unwired Server name has changed, you must uninstall and reinstall the Hybrid Web Container on the device.
Try the Unwired Server name first. If that does not work, the DNS may not be resolvable, Try the IP address instead..
If you cannot ping your Unwired Server name, make sure that you are on the proper network and that your VPN is established and verified as working properly.
Check to see whether the specific ports used by Hybrid Web Container to Unwired Server are going through firewalls. In a Web browser, enter http://servername:port/tm (the default port is 5001) to verify the messaging server is listening on the specified port.
.If the Hybrid Web Container attempted to connect to the Unwired Server and failed, verify that the HTTP connection is working by going to a website on your device's browser application.