Problem: The Hybrid App does not appear on the
client device.
Explanation 1:
The Hybrid App has not been deployed, or has been deployed,
but not assigned to the device.
Solution:
- Ensure that the user's device has the Hybrid Web Client installed, and that it is
configured correctly.
- Use Sybase Control Center () to ensure that the device is connected.
- Deploy the Hybrid App, and assign it to the user's
device.
Explanation 2:
The Hybrid App does not have a client-initiated starting
point.
Solution:
- If you do want to see the Hybrid App in the list, add a
client-initiated starting point to the Hybrid App.
- If you realize that the Hybrid App should not be in the
list, for example in the case where a Hybrid App only
has a server-initiated starting point, no action is required.
Explanation 3:
The device cannot connect to Unwired Server.
Solution:
- Check the Hybrid Web Client log file for the error Cannot
Connect To Server (503).
- Ensure the settings on the mobile device () are correct.
- Ensure that Unwired Server is running, and that the mobile
device has connectivity to Unwired Server.
- If you are using a Windows Mobile emulator, ensure that Active Sync (Windows XP) or Windows Mobile Device Center (Windows Vista, Windows 7) is running. In the Device Emulator Manager, uncradle and recradle.
Explanation 4:
The user attempted to set up a previously connected user on another mobile
device, or on a mobile device emulator that has been reset.
Solution:
- Check the Hybrid Web Client log file for the error Wrong
Device For Code (579).
- Use Sybase Control Center () to delete the user and reregister the user.