Explanation: This may happen because of a subscription failure. Because of the failure, no data is downloaded to the device. Possible causes:
- iOS – the DOE Connector Listener URL is not correct.
- Windows Mobile - the client is not connected to the messaging service (the user displays as offline in the Sybase Control Center administrative console).
The DOE Connector ESDMA package did not deploy properly (especially if the Listener URL is not correct).