Synchronization Failed while Downloading Data

Problem: You receive a synchronization failure message while downloading data.

Explanation: This may indicate a deadlock problem with threads in the Unwired Server cache database (CDB) used to consolidate enterprise information system (EIS) and device client data. You can confirm this problem by reviewing the exception details and looking for this text in the Unwired Server log file:

[Sybase][ODBC Driver][SQL Anywhere]All threads are blocked

Solution: Set the number of concurrent threads for the server CDB to a value that is higher than the number of work threads configured for the synchronization server. To do this, click Server Configuration in the left navigation pane of Sybase Control Center for Unwired Server. Change the database server's thread count property as documented in System Administration.