Windows Mobile Device Cannot Sync

Problem: The Windows Mobile or Windows device cannot synchronize. Additional error messages and behavior differ for replication-based synchronization (RBS) and message-based synchronization (MBS).

Explanation: This may indicate the Unwired Server is down or unreachable.
  • For RBS clients, if the device attempts to synchronize with the Unwired Server but the Unwired Server is down, the device receives a SynchronizationException indicating a SQLE_COMMUNICATIONS_ERROR.
  • For MBS clients, the Sybase Messaging Client will keep retrying the request. The request will be handled when the Unwired Server restarts.

Solution: Report that Unwired Server is down, or wait for it to come back online.