Reregistering Applications

If a device is registered between backup and failure events, Unwired Server has no registration information for that device after recovery.

  1. Validate the issue by checking Unwired Server logs for this message: Invalid or Expired User Name and/or Authentication Code.
    This message shows that an unregistered device has tried to connect. No message is sent or received between this device and Unwired Server.
  2. Resolve the issue by asking the device user to reregister the application connection.
Related tasks
Synchronizing Data from Device Applications
Resubmitting Lost Transactions