Device License Limits

Licenses limit how many components you can install on a network, and how many users can connect to your servers.

If you notice messages similar to these errors in the Unwired Server log, then connection requests from registered users have exceeded the licensed limit:

2009-12-28 18:01:59.872 INFO    MMS          Thread-19 [com.sybase.sup.server.lm.LicenseUtil] The number of registered devices has reached the maximum limit for your license.
2009-12-28 18:01:59.965 INFO    MMS          Thread-19 [com.sybase.djc.mobilink.LoginHandler] The number of registered users has reached the maximum limit for your license.
2009-12-28 18:02:00.168 ERROR   Mobilink     Thread-19 [com.sybase.ml.sup.Logger] [-10052] authenticate_parameters scripts return 4000

For example, a trial license limits you to only five device users. If a sixth user tries to connect, the error is logged accordingly.

In cases where the number of users in your environment exceeds that of your license, you can:

Upgrade your license and manually change the license in your environment.
Control the number of device user connections at a given moment in SCC. For example, you can view the total number of users in the User Statistics tab of the Monitor node.
If the number of device users is too high for your license, you can manually delete unused devices to make room for new users:
- For workflow and Online Data Proxy client devices, delete the Application Connections that are no longer in use.
- For Native replication applications, delete Package Users on the respective Package.
- For native messaging client applications, delete the Application Connections associated with the native messaging clients not in use.
See the Deleting Application Connections and Deleting a Package topics in Sybase Control Center online help.