Supportability

This release provides additional integration of supportability tools, including SAP® Solution Manager, SAP Change & Transport System (CTS/CTS+), and HP LoadRunner.

SAP Solution Manager

Unwired Platform is now integrated with SAP Solution Manager to support end-to-end tracing and change analysis, as well as workload analysis.

  • SAP Solution Manager integration – once you configure SAP Solution Manager to recognize Sybase Unwired Platform, use Sybase Control Center to configure the Solution Manager URL. Clients upload end-to-end trace data to Unwired Server, which uploads it to the Solution Manager to which the URL points. Solution Manager allows you to open Sybase Control Center where you can review the End to End trace records from the server. This helps you to get a full trace of a request from client to server.
    Documented in:
    • System Administration, see:
      • SAP Interoperability
      • SAP SLD Server Overview
    • Sybase Control Center for Sybase Unwired Platform, see Configuring Unwired Server Performance Properties
    • For more detailed information about configuring SAP Solution Manager to be used in conjunction with Sybase Unwired Platform, see Maintenance of Sybase Unwired Platform in the System Landscape.
  • Perform end-to-end trace analysis for Object API, OData, and Hybrid Apps – application developers use end-to-end trace APIs provided with the corresponding SDK (Object API, OData, and Hybrid Apps) to build trace capability in the client application. The end user initiates tracing in the application when there is a problem, and performs the action that reproduces the problem. The trace data is collected and uploaded from the application to Unwired Server and then sent to Solution Manager. The administrator or help desk staff uses the Solution Manager user interface to analyze the uploaded trace data, which traces activity from device to enterprise information system (EIS), to isolate the root cause of performance and functional problems. For on-device application performance, developers use APIs to enable collection of the performance counters for supported key performance indicators (KPIs), and uses Sybase Control Center to view the collected performance data.
    Documented in:
    • System Administration, see:
      • SAP Interoperability
      • SAP SLD Server Overview
    • Sybase Control Center for Sybase Unwired Platform, see Configuring Unwired Server Performance Properties
    • Developer Guide: OData SDK (the iOS and Android sections), see End to End Tracing
    • Developer Guide: <Device Platform> Object API Applications (Android and iOS) see End to End Tracing
  • Perform end-to-end workload analysis for Object API, OData, and Hybrid Apps – the administrator configures the Introscope agent on the Unwired Server node. The agent sends KPIs, which can be reviewed using Solution Manager or the Introscope Enterprise Manager dashboard user interface.
    Documented in:
    • System Administration, see:
      • SAP Interoperability
      • SAP SLD Server Overview
      • Workload Analysis with Wily Introscope Agent
    • Sybase Control Center for Sybase Unwired Platform, see Configuring Unwired Server Performance Properties
    • Developer Guide: OData SDK, the iOS and Android sections, see End to End Tracing
    • Developer Guide: <Device Platform> Object API Applications (Android and iOS) see End to End Tracing
  • Perform end to end change analysis – the administrator can record all changes in a solution (for example, operating system, database, Java parameters, transport requests, Support Packages). Solution Manager is the central entry point for root cause analysis, providing number of changes per system, change category, and day.
    Documented in:
  • Perform end to end exception analysis – Solution Manager provides exception trend analysis and a starting point for analysis of a specific exception using the Sybase Unwired Platform server log, domain log and Windows event log.
    Documented in:
  • System monitoring and alerts – Solution Manager features a unified alert inbox as a central access point to handle all types of alerts, which enables efficient alert handling based on consolidation of single alerts to alert groups. It integrates the most common alert handling mechanisms, such as: status tracking, incidents, notifications and third-party integration. Administrators can drill down from alert type to alert groups, alert instances and single metrics and events, as well as view integration of analysis capabilities as problem context and monitoring applications. A status overview allows Administrators to access landscape information and problem context for technical systems with drill-down capability from status information to single metrics and events provided by End-to-End Monitoring and Alerting. Visualization of metrics and events, including thresholds and current rating / value are provided, including jump-in capability in the metric viewer with zoom functionality.
    Documented in:

SAP Change & Transport System Integration

Unwired Platform is now integrated with Change & Transport System (CTS/CTS+) to enable transport of application, MBO package, and Hybrid App package definitions from development to test and production landscape environments. The Sybase Control Center provides export/import of applications, MBO packages, and Hybrid Apps to and from the corresponding archive.

Documented in: System Administration, see CTS Overview

HP LoadRunner Integration

Unwired Platform provides the hooks to integrate with your HP LoadRunner installation (separate license required), which enables the performance architect or developer to perform load and volume testing using standard tools that are available to SAP customers. A usage example for the tool includes load testing Unwired Server with clients using Hybrid Web Container, and clients using OData over an HTTP channel.

Documented in: System Administration, see LoadRunner Extension for Sybase Unwired Platform