Processing an Alert

An alert informs you of some event that will occur soon, which you need to know about, or for which you need to take action.

Prerequisites

Managers send alerts to groups of people to advise them of important events, like project deadlines and milestones. Alerts come to you in your mobile device messaging inbox.

  1. Go to your device messaging inbox and locate the alert.

    Look for "SAP Alert" as the sender.

  2. Open the alert and read the summary information on the Alert screen.

    The Alert screen provides a summary of what you need to do, and when you need to finish doing it.

  3. Select Menu > Longtext to display detailed instructions for the alert.

    The Alert Longtext screen provides more detailed instructions.

  4. Select Back to return to the Alert screen.
  5. Select Menu > Activities to display additional information, or links to additional information, related to this alert.
  6. Select Back to return to the Alert screen
  7. If you are finished with this alert, select Complete; after processing by SAP, it will be automatically deleted from your inbox. If you want to come back to this alert later, select Menu > Close to close the alert, keeping it in your inbox.
  8. If your SAP login has changed, another message will automatically be sent to you. Open that message and enter your new SAP Username and Password in the Change Credentials screen that appears. Contact your SAP system administrator if you do not know your new Username or Password.
    Note: If your SAP login has changed, your response to the alert is not processed until you supply your new SAP login.