Setting Connection Preferences

You can set connection preferences to control how often your device connects to the server for Sybase Mobile Workflow.

  1. From the Home page, select Start > Sybase Settings to display the Sybase Settings screen.
  2. Open the Advanced icon to display the Sybase Settings Advanced screen.
  3. Change the configuration settings to control how the Sybase Mobile Workflow client interacts with the server.
    • Sybase Messaging Enabled: When unchecked, all automatic deliveries are disabled.
      • SMS Push: Use this option to switch from an IP Push to an SMS Push for an automatic Send/Receive data exchange. Unlike an IP push, which maintains a persistent IP connection, an SMS-based push uses an IP connection only long enough for the Send/Receive data exchange to complete. The feature overcomes network issues with always-on connectivity and battery life consumption on 3G networks. The client (Sybase Messaging Enabled setting) must be enabled for the SMS Push to work. When automatic Send/Receive with SMS Push is enabled, any client changes immediately establishes an IP connection to exchange the device changes.
        Note: If your Sybase Unwired Platform system administrator has no enabled SMS push on the server, this field is not editable on your device.
      • Scheduled Sync: Use this option to enable synchronizations according to a schedule that is set on your server. The feature overcomes network issues with always-on connectivity and battery life consumption on 3G networks. The client (Sybase Messaging Enabled setting) must be enabled for the Scheduled Sync to work.
    • Restart Client: Use this option to restart the Sybase Mobile Workflow client following a device failure.
      Note: This option reinitializes the Sybase Mobile Workforce packages. An Activation screen asking for your Username and Password is displayed on your first attempt to access each Mobile Workflow package.
    • Allow Roaming: This feature allows you to specify whether a device is allowed to maintain a persistent connection to the server when the device is not on the carrier's home network. If available, the Send/Receive functionality should still be functioning for the device. After a roaming occurrence, once the device hooks back into the network of the carrier used with the device, the product automatically switches back to a persistent connection if enabled.
    • URL Prefix: Specifies the URL prefix to be used when the client is connecting through the relay server.
    • Keep Alive (sec): Set the interval, in seconds, at which the device should contact the server so that the server knows the device is awake and able to receive data.
  4. Select Done to save your settings.