Device Prerequisites

Before the Mobile Sales application is installed on mobile devices, device prerequisites must be met. Users can individually install the prerequisites or the administrator can stage prerequisite installations for device users.

Windows Mobile Device Prerequisites

Product Version Description
Microsoft ActiveSync 4.5 or later (Optional) If files are manually provisioned, ActiveSync allows the files to be synchronized between the Sybase Unwired Platform machine and the Windows Mobile emulator or device. Download from the Microsoft Web site at http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/activesync-download.mspx.

Install ActiveSync on the computer used to sync the device.

.NET Compact Framework 3.5 Download from the Microsoft Web site at http://www.microsoft.com/downloads/details.aspx?FamilyID=E3821449-3C6B-42F1-9FD9-0041345B3385&displaylang=en.

Install .NET Compact Framework on the device.

.NET Compact Framework Messages for Windows Mobile 3.5 (Optional) Provides localized Windows Mobile error messages. All Mobile Sales messages are available in the supported languages.

Install .NET Compact Framework Messages for Windows Mobile on the device.

Note: Afaria provisioning features can be used to push the .NET Compact Framework components to devices. See System Administration for Sybase Unwired Platform > System Administration > Device and User Management > Device Provisioning > Afaria Provisioning and Mobile Device Management.

BlackBerry Device Prerequisites

Product Version Description
BlackBerry Desktop Software (includes BlackBerry Desktop Manager) 5.0.1 (Optional) Provides the ability to install the Mobile Sales application via USB.

Install Desktop Manager on the computer used to sync the device.

If Mobile Sales is to be provisioned using the OTA method, Desktop Manager is not needed.