Troubleshooting ESDMA Deployment

Provides troubleshooting information when ESDMA deployment is unsuccessful.

Problem: ESDMA deployment generates a message indicating that the deployment was not successful.

Solution: Verify that the Unwired Server port number is correct.

Use Sybase Control Center to delete, or the command line utility to remove, the ESDMA package. Uninstall Mobile Sales for SAP CRM, and reinstall using the correct information.

To use Sybase Control Center: use the delete option to delete the ESDMA package. See Sybase Control Center for Sybase Unwired Platform > Manage > Managing Unwired Platform > Routine Command and Control Actions > Deploy > Deleting a Package in the Sybase Control Center online help.

To use the command line utility:
  1. On the server where you attempted the installation, execute clu.bat.
  2. Execute removePackages.
  3. Log in to Sybase Control Center to verify that the package has been removed.
  4. Redeploy the SAP CRM ESDMA.
Related tasks
Deploying the SAP CRM ESDMA Using the Command Line Utility
Related reference
SAP CRM ESDMA Package Deployment Prerequisites