Supported Devices
Mobile Sales supports BlackBerry Device Software 5.x.
- BlackBerry Bold 9700
- BlackBerry Curve 8900
- BlackBerry Tour 9630
- Apple iPad, iOS 3.2
- Apple iPhone 4, iOS 4.0, 4.2, and 4.2.1
- Apple iPhone 3GS, iOS 4.0, 4.2, and 4.2.1
- Apple iPhone 3G, iOS 4.0, 4.2, and 4.2.1
- Apple iPod touch 3G, iOS 4.0, 4.2, and 4.2.1
Note: For better performance on iPhone devices, Sybase recommends using an Apple iPhone 3GS or Apple iPhone 4 device.
- Windows Mobile 6.1.x Professional
- Windows Mobile 6.1.x Standard
- Windows Mobile 6.0.x Professional
- Windows Mobile 6.0.x Standard
See the Sybase Mobile Sales for SAP CRM Release Bulletin for updates to any of these requirements.
Device Performance and Data Sizing
As the number of data objects increases on the device, the end user interaction response
time increases.
The following shows how the device performance can be affected as the data loading increases. Loading large data object sets can result in degraded device response time for users.
List View Load for Accounts on BlackBerry, with Load on Demand enabled| Data set (number of accounts) |
Load time (in seconds) |
|---|
| Data set 1 (500) |
1.238 |
| Data set 2 (800) |
1.483 |
| Data set 3 (1500) |
1.433 |
| Data set 4 (3500) |
1.492 |
List View Load for Contacts on BlackBerry, with Load on Demand enabled| Data set (number of accounts) |
Load time (in seconds) |
|---|
| Data set 1 (1000) |
1.441 |
| Data set 2 (1600) |
1.601 |
| Data set 3 (3000) |
1.718 |
| Data set 4 (7000) |
1.716 |
Note that enabling Load on Demand can provide a performance improvement.
Load on Demand performance impact for Accounts and Contacts on BlackBerry, using Data Set 1| |
Load on Demand enabled |
Load on Demand disabled |
|---|
| Accounts |
1.316 seconds |
3.465 seconds |
| Contacts |
1.403 seconds |
5.343 seconds |