Uninstalling Device Files for Mobile Sales Using the Uninstaller

If you installed Sybase Mobile Sales for SAP CRM using the installation media, you can uninstall the device files using the Add or Remove Programs option on the Control Panel, which launches the uninstaller. Uninstall Mobile Sales before reinstalling or upgrading.

Prerequisites

You must remove the deployed ESDMA package from Unwired Server before running the uninstaller.

Choose one:
  • Through Sybase Control Center, use the delete option to delete the deployed ESDMA package. See Sybase Control Center for Sybase Unwired Platform > Manage > Managing Unwired Platform > Routine Command and Control Actions > Deploy > Deleting a Package in the Sybase Control Center online help.
  • Use the command line utility to execute the removePackages command. See the Sybase SAP DOE Connector Installation Guide, Appendix A: SAP DOE Connector Utility.
Task
Note: To uninstall the Mobile Sales application from a mobile device, see the Sybase Mobile Sales for SAP CRM Device Users Guide for your device platform.
  1. From the Control Panel, select Add or Remove Programs.
  2. Select Sybase Mobile Sales for SAP CRM <version>, and click Change/Remove.
  3. Click Next in the welcome window.
  4. Click Uninstall.
  5. Click Finish when you see: The InstallShield wizard has successfully uninstalled Sybase Mobile Sales for SAP CRM <version>.