Install the required prerequisites for Sybase Mobile Sales for SAP CRM before launching the installer. There are three types of prerequisites: server prerequisites, ESDMA deployment prerequisites, and device prerequisites.
Server Prerequisites
Sybase Unwired Platform and Sybase SAP DOE Connector must be installed before installing Sybase Mobile Sales for SAP CRM on the server.
Device Prerequisites
Before the Mobile Sales application is installed on mobile devices, device prerequisites must be met. Users can individually install the prerequisites or the administrator can stage prerequisite installations for device users.