Provides troubleshooting information when installing and configuring Sybase Mobile Sales for SAP CRM for iPhone. See the Sybase Mobile Sales for SAP CRM Release Bulletin for the latest information. For information on Sybase Unwired Platform issues, see the Sybase Unwired Platform Release Bulletin.
Issue: Mobile Sales for iPhone does not always provide connection failed errors on the device.
Workaround: If you suspect that you are not connected to the SAP system, for example, if you did not enter the Unwired Server connection information correctly, you can check on the device or by using Sybase Control Center.