Perform the prerequisites before installing Sybase Mobile Sales for SAP CRM.
-
Uninstall
any existing version of Mobile Sales before installing a newer version.
- See Device Requirements for information on supported devices and storage space requirements.
- (Skip this step if you plan to run Mobile Sales in Demo mode.) See your system administrator to obtain your SAP account and Sybase Unwired Platform connection information.
Be sure to note your user name, Unwired Server or Relay Server name, Unwired Server or Relay Server port number, activation code, and farm ID. Enter the connection information in Sybase Settings before starting the Mobile Sales application.
- Create a messaging folder called Notifications.
- Install Microsoft Compact Framework 3.5, NETCFSetupv35.msi. You can download it from the Microsoft Web site at http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e3821449-3c6b-42f1-9fd9-0041345b3385.
- (Optional) Install Microsoft Compact Framework for Messaging, NETCFv35.Messages.EN.wm.cab if you want to view Windows Mobile error messages for a specific locale. Without this file, Mobile Sales might not display some localized messages.
Note: After installing Microsoft Compact Framework, turn off the device, then turn it back on.
- (Optional) If your company is using Sybase Unwired Platform to provision the Mobile Sales application to your device, install Afaria client. If this step is necessary, you will receive instructions from your system administrator.