Viewing and Editing Alternate Contact Information

View alternative (personal) contact information.

If you converted the CRM contact to a personal contact, this information is the contact's alternate or personal information. If you change this alternate contact information, the Mobile Sales application synchronizes the information in both the Mobile Sales application and your native contacts list.

  1. On the home screen, select Contacts.
  2. Select a contact to view the contact fact sheet.
  3. Near the bottom of the screen, select Address.
  4. (Optional) Select Edit to modify the information.
    1. Select Next to skip work information and to view or edit alternate contact information.
    2. Select Save when finished.
Parent topic: Viewing Contacts
Related tasks
Viewing Relationships for a Contact
Viewing Activities for a Contact
Viewing Leads for a Contact
Viewing Opportunities for a Contact
Viewing Contact Interaction History

Created March 2, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com