Starting Sybase Mobile Sales for SAP CRM

Once you install the Sybase Mobile Sales for SAP CRM application on your device, you can launch it.

Prerequisites

Perform installation prerequisites. Be sure to indicate the connection settings for Unwired Server before launching the application You need at least 20MB free process memory to start Mobile Sales. If you do not have enough free memory, shut down other applications that you are not currently using.

Select Start > Programs > Mobile Sales.
Enter the SAP account and password.
The Mobile Sales application displays in the language specified for the device.

The Mobile Sales application begins synchronizing data with the SAP system. The application home page appears after synchronization. It can take up to 30 minutes or longer to perform the initial synchronization with the SAP system. For best results, do not attempt to start or use the Mobile Sales application until the initial data download is complete. The application splash screen shows the synchronization status while displaying what data is being downloaded to the device.

If you do not see data downloading from SAP server, check the Notifications messaging folder to make sure you are receiving new notifications from the SAP server. If you are not receiving new notifications, verify your connection information is correct and that you are connected to the SAP system. See Installing Mobile Sales on Your Windows Mobile Device.