Learn about known issues and apply workarounds for Sybase Mobile Sales for SAP CRM for Apple mobile devices.
| CR# | Description |
|---|---|
| 652401 | An opportunity created in the SAP WebUI is repeated under different time categories in the Mobile Sales list view if its start date is later than its end date. Workaround: Update one instance of the opportunity with valid start and end dates. The list view may continue to display two versions of the opportunity. |
| 652285 | Date for a lead may be off by one day if device changes time zones. Workaround: None. |
| 650349 | Changes to settings in Accounts, Contacts, and Opportunities may not be reflected immediately in their respective list views. Workaround: Go to Home screen, then tap the entity's home screen icon to see the updated settings reflected in the list view. |
| 648366 | The Sybase Mobile Sales application icon turns white if you cancel a sync in progress. Workaround: Restart Mobile Sales and allow the sync to complete. |
| 648210 | If APNs is enabled, and device users unsubscribe during a subscription, the Mobile Sales icon may display a number badge for messages that were in the queue before the unsubscribe was submitted. Workaround: Launch the application, then exit the application to clear the push notifications. |
| 646632 | If you change some of the Opportunities settings, some of the screen graphics and text may overlap in the Opportunties and Activities list views. Workaround: Refresh the screen to fix the display issues. |
| 641163 | A personal contact that has been created from a CRM contact is not editable. These were editable in the Mobile Sales 1.1 release. Workaround: None. |
| 637279 | A Mobile Workflow Leave Request with a long note does not submit successfully. When tapping Submit, Mobile Sales returns to the Edit screen instead of submitting the Leave Request to the SAP system. Workaround: Shorten the note with the Leave Request and tap Submit. |
| 637217 | Autoresubmit does not occur for a report request after a credentials failure and subsequent credentials correction. In the case where a report request is submitted and fails due to invalid credentials, such as username and password, the request should autoresubmit when the credentials are corrected. The autoresubmit does not happen. Workaround: After correcting credentials, tap Refresh to resubmit the request with the correct credentials. |
| 637192 | Edit Pipeline report: sales team and sales representatives do not display in drop-down lists for users who are managers for multiple teams. Workaround:None. |
| 635363 | IntegerList supports only LOV (list of values) and does not allow text input. Workaround: None. |