Unsubscribing and Resubscribing to Mobile Sales

Your system administrator may asked you to unsubscribe and resubscribe to the SAP system from your device.

For example, you need to unsubscribe from your device before you can resubscribe as a different user, or your system administrator may ask you to unsubscribe before uninstalling and upgrading to a new version of Mobile Sales. When you unsubscribe, all Mobile Sales data is deleted from your device.

When you unsubscribe:
  • You must have network connectivity. If you are offline when you unsubscribe, it occurs once you have network connectivity.
  • Any pending updates are pushed to the SAP server.
  • Pending edits that have not been synchronized with the SAP server are canceled.
  • Any pending changes from the SAP server to your device are ignored.
  1. From the Mobile Sales home page, select Settings > General > Connection Information.
  2. Tap Unsubscribe.
  3. Select OK to confirm you want to unsubscribe.
  4. Exit the Mobile Sales application, restart it, then resubscribe with your new login information.
Parent topic: Sybase Mobile Sales for SAP CRM

Created March 2, 2010. Send feedback on this help topic to Sybase Technical Publications: pubs@sybase.com