Checking and Resolving DOE-C User Failures

If the General tab of a DOE-C package displays an invalid user account error for the Error State property, you must resolve the issue by reconfiguring the username and password in the Connection Pool configured for the SAP package connection.

1. In the default domain, expand the Packages folder and click the DOE-C package name.
2. Check the Error State property in the General tab.
3. Validate the username and password configured, by clicking the Connection tab.
4. Correct the user credentials used by editing the corresponding connection pool properties:
   1. In the navigation pane, click Connections.
   2. In the administration pane, click the Connections tab.
   3. Select the connection for the DOE-C package, then click Properties.
   4. Set the username and password so that it matches the user account credentials.
      Note: If you change the username or password property of a DOE-C connection, you must reopen the same dialog and click Test Connection after saving. Otherwise the error state of this DOE-C package cannot be cleaned up. If you do not click Test Connection, the username or password is correct, but the error state of the DOE-C package cannot be cleaned up.