Login Invalid in Sybase Control Center

Problem: Logging in to Sybase Control Center generates an Invalid Login message.

Solution:

Verify Sybase Control Center session validity – ensure that the current Sybase Control Center session is active. If the session is frozen or expired, refresh the page or close the browser and try again.
Verify authentication configuration – ensure that the Sybase Control Center authentication provider configuration is correct, and points to the correct server. See Enabling Authentication and RBAC for Administration Logins in the Security guide.
Verify LDAP consistency – if you are using LDAP security – ensure that the LDAP supports administration roles used by Unwired Platform.
Check <UnwiredPlatform_InstallDir>\SCC_XX\log\agent.log for any issues with starting various services.
If all services are running, check the <UnwiredPlatform_InstallDir>\SCC_XX\log\agent.log for an error message containing text similar to the following:
Failed to authenticate user 'supAdmin' (Failed to connect to service:jmx:rmi:///jndi/rmi://eas3w03.sybase.com:9999/agent, probably because the agent is protected and requires credentials.Security Service Error. Agent service exception.)
- Ensure that the Sybase Control Center authentication provider configuration is correct, and points to the correct server. See Enabling Authentication and RBAC for Administration Logins in the Security guide.