Retrieving Synchronization Logs

Retrieves logging data related to different aspects of data synchronization, including data, subscriptions, operations, result checker, cache refresh and the data service and Unwired Server interface. Using data in these logs and the correlation tool, you can follow the data path between the enterprise information system (EIS), Unwired Server, cache database, and user application connection.

  1. In the left navigation pane of Sybase Control Center, select Domain.
  2. Under the default node, select Log.
  3. In the right administration pane, select the General tab.
  4. Select the Synchronization tab.
  5. Select a synchronization subsystem:
    • Data Sync – view data synchronization details.
    • Operation Replay – view MBO operational replay details.
    • Subscription – view subscription details.
    • Result Checker – view result checker details.
    • Cache Refresh – view cache database interaction details.
    • DS Interface – view requests entering data services that result in interaction with cache database and EIS.
  6. To select or set up a special filter, select Show filter.
  7. To filter based on the date and time, enter a Start date, End date, Start time, End time.
  8. (Optional) Select the columns to display from the drop down list, such as Application ID, Application Connection Id, and User.
  9. Click Retrieve to retrieve the logs.
    The table is populated with the log data.
    For Data Sync:
    • Time – the time and date stamp for the log entry.
    • Application ID – the unique identifier assigned to the registered application. Values may include a number, blank, or HWC, depending on the client type.
    • Application Connection ID – the unique identifier for a user application connection.
    • User – the name of the user associated with the application ID.
    • Stage – the current stage of processing - START or FINISH.
    • Package – the name of the package to which the subscription belongs.
    • MBO – the mobile business object used.
    • Sync Group – the synchronization group associated with the request.
    • Thread ID – the identifier for the thread used to process the request.
    • Node ID – the server node on which the request is received.
    • Error – the error message if any.
    For Operation Replay:
    • Time – the time and date stamp for the log entry.
    • Application ID – the unique identifier assigned to the registered application. Values may include a number, blank, or HWC, depending on the client type.
    • Application Connection ID – the unique identifier for a user application connection.
    • User – the name of the user associated with the application ID.
    • Stage – the current stage of processing - START or FINISH.
    • Package – the name of the package to which the subscription belongs.
    • MBO – the mobile business object used.
    • Operation – the MBO operation.
    • Thread ID – the identifier for the thread used to process the request.
    • Node ID – the server node on which the request is received.
    • Error – the error message if any.
    For Subscription:
    • Time – the time and date stamp for the log entry.
    • Application ID – the unique identifier assigned to the registered application. Values may include a number, blank, or HWC, depending on the client type.
    • Application Connection ID – the unique identifier for a user application connection.
    • User – the name of the user associated with the application ID.
    • Stage – the current stage of processing - START or FINISH.
    • Package – the name of the package to which the subscription belongs.
    • Subscription Type – the type of subscription used, including SUBSCRIBE, UNSUBSCRIBE, RECOVER, SUSPEND, and RESUME.
    • Subscription ID – the identifier associated with the subscription.
    • Sync Group – the synchronization group associated with the request.
    • Thread ID – the identifier for the thread used to process the request.
    • Node ID – the server node on which the request is received.
    • Error – the error message if any.
    For Result Checker:
    • Time – the time and date stamp for the log entry.
    • Application ID – the unique identifier assigned to the registered application. Values may include a number, blank, or HWC, depending on the client type.
    • Application Connection ID – the unique identifier for a user application connection.
    • User – the name of the user associated with the application ID.
    • Stage – the current stage of processing - START or FINISH.
    • Package – the name of the package to which the subscription belongs.
    • Class – the class used for the result checker.
    • Thread ID – the identifier for the thread used to process the request.
    • Node ID – the server node on which the request is received.
    • Error – the error message if any.
    For Cache Refresh:
    • Time – the time and date stamp for the log entry.
    • Application ID – the unique identifier assigned to the registered application. Values may include a number, blank, or HWC, depending on the client type.
    • Application Connection ID – the unique identifier for a user application connection.
    • User – the name of the user associated with the application ID.
    • Stage – the current stage of processing - START or FINISH.
    • Package – the name of the package to which the subscription belongs.
    • MBO – the mobile business object used.
    • Cache Group – the cache group name.
    • CacheRow Count – the number of rows in the cache count.
    • EIS Row Count – the enterprise information system (EIS) row count.
    • Insert Count – the insert operation count.
    • Update Count – the update operation count.
    • Delete Count – the delete operation count.
    • Thread ID – the identifier for the thread used to process the request.
    • Node ID – the server node on which the request is received.
    • Error – the error message if any.
    For DS Interface:
    • Time – the time and date stamp for the log entry.
    • Application ID – the unique identifier assigned to the registered application. Values may include a number, blank, or HWC, depending on the client type.
    • Application Connection ID – the unique identifier for a user application connection.
    • User – the name of the user associated with the application ID.
    • Stage – the current stage of processing - START or FINISH.
    • Package – the name of the package to which the subscription belongs.
    • MBO – the mobile business object used.
    • Operation – the MBO operation.
    • Thread ID – the identifier for the thread used to process the request.
    • Node ID – the server node on which the request is received.
    • Error – the error message if any.
Related tasks
Setting Up a Pool of Log Filters
Retrieving Unified View Logs
Retrieving Device Notification Logs
Retrieving DCN Logs
Retrieving Security Logs
Retrieving Errors Logs
Retrieving Logs for Connections
Retrieving Proxy Request-Response Logs
Retrieving Proxy Push Logs
Related reference
Supported Log Subsystems