RSOE Tab Data Reference

Understand the columns of data displayed in the RSOE tab for an Unwired Server node.

Column Name Displays
Server Node ID The server node id specified during the relay server's configuration.
Unwired Server Port The port number on the server node uses to synchronize data between the enterprise information system and mobile devices. The default synchronization ports are:
  • Unsecured RBS: 2480
  • Secured RBS: 2481
  • Secured MBS: 5001
Farm Type the type of request managed by the relay server: replication based synchronization (RBS) or messaging based synchronization (MBS).
Unwired Server Farm the server farm for which the relay server manages requests. This property is case-sensitive. The configured value must match the value defined for the RSOE or the connection fails.
Relay Server Host either the relay server host name or the host name of the load balancer (if one is used in your environment). Device clients use the host name to establish connections. Other relay servers can use the host name to identify peers if a load balancer is not used.
Status The state of the RSOE process: stopped, running, or error.
Certificate File The name of the certificate file uploaded to the Unwired Server node certificate store.
Description
Additional details on the status of the RSOE. If you receive one of these messages, follow the documented recommendation:
  • Unknown error state – Check the log for additional details.
  • Failed to connect Unwired Server, retrying... – Check the Unwired Server port for this Relay server outbound enabler.
  • Unauthorized. – Check the server node token of RSOE.
  • Unrecognized farm or server node ID. – The Unwired Server farm or server node not configured in the relay server.
  • Please check the relay server host and port or Failed to create I/O stream to the relay server – If you use HTTPS port, check to see if the certificate file is invalid.
  • Relay server service unavailable. – Check if the relay server is properly configured, or if any internal errors are logged.
  • Relay server not found. – Either the relay server is not yet deployed or the URL suffix for it is wrong.
  • Bad request. – Check the URL suffix syntax. Ensure that the URL suffix starts with '\\' or '/'.
  • Error writing HTTP headers – Check the that the trusted certificate is valid and verify the URL suffix syntax. Something may be misformatted.
Log File The name and location of the RSOE log file.