Cloning Messaging Devices

Create a duplicate copy of a device user's messaging configuration settings. This allows you to retain user information and pair it with a different device in the event that a user gets a new or alternate device. Cloning a device requires that an additional device license be consumed.

  1. In the left navigation pane, select Device Users.
  2. In the right administration pane, click the Devices tab and select MBS. View the messaging-based synchronization devices.
  3. Check the box adjacent to the device you want to clone and click Clone.
  4. Ensure the correct values are listed in the Clone Device dialog and click OK.
    The cloned device appears in the list of messaging devices.
  5. Check the box adjacent to the cloned device and click Properties.
  6. Edit the configuration settings associated with the device:
    • Server name – the DNS name or IP address of the primary Unwired Server, such as "myserver.mycompany.com". If using Relay Server, the server name is the IP address or fully qualified name of the Relay Server host.
    • Port – the port used for messaging connections between the device and Unwired Server. If using Relay Server, this is the Relay Server port. Default: 5001.
    • Farm ID – a string associated with the Relay Server farm ID. Can contain only letters A – Z (uppercase or lowercase), numbers 0 – 9, or a combination of both. Default: 0.
      Note: If the device uses Relay Server to connect to Unwired Server, the farm ID should be the name of the Unwired Server farm configured in the Relay Server for messaging-based synchronization applications. If the device connects to Unwired Server directly, the farm ID should be 0.
    • Activation code length – the number of characters in the activation code. If you are reregistering or cloning a device, this value cannot be changed.
    • Activation expiration – the number of hours the activation code is valid.
  7. (Optional) Select the check box adjacent to Activation Code to enter the code sent to the user in the activation e-mail. This value can contain letters A – Z (uppercase or lowercase), numbers 0 – 9, or a combination of both. Acceptable range: 1 to 10 characters.
    If the activation code is automatically generated, the code for the device can be retrieved from the Connections group of the Device Properties dialog