Locking and Unlocking Devices

Lock or unlock devices to control which users are allowed to synchronize data. Locking a device is an effective way to temporarily disable a specific user without making changes to the security profile configuration of the package to which he or she belongs.

  1. In the left navigation pane, select Device Users.
  2. In the right administration pane, select the Devices tab.
  3. From the menu bar, select RBS to view replication-based synchronization devices, MBS to view messaging-based synchronization devices, or Unified to view both types of devices.
  4. Select the check box adjacent to the device you want to manage, and:
    • If the device is currently unlocked and you want to disable synchronization, click Lock.
    • If the device is currently locked and you want to enable synchronization, click Unlock.
  5. In the confirmation dialog, click Yes.