Login Invalid in Sybase Control Center

Problem: Logging in to Sybase Control Center generates an Invalid Login message.

Solution:
  • Verify Sybase Control Center session validity – ensure that the current Sybase Control Center session is active. If the session is frozen or expired, refresh the page or close the browser and try again.
  • Verify authentication configuration – ensure that the Sybase Control Center authentication provider configuration is correct, and points to the correct server. See System Administration > Security > Implementing System Wide Security > User Security Setup > Security for Administration Users for more information.
  • Verify LDAP listener port consistency – if you are using LDAP security, ensure that the LDAP server port number is the same in all configuration files. The configuration files you may need to edit vary, depending on license type, or whether Unwired Platform shares the same repository as Sybase Control Center.
    • For development licenses: <UnwiredPlatform_InstallDir>\UnwiredPlatform\Servers\UnwiredServer\OpenDS\config\config.ldif and check the ds-cfg-listen-port property. This property value must match that specified in the Sybase Control Center authentication provider configuration file in addition to Unwired Platform if they share the same repository.
    • For Sybase Control Center authentication:<UnwiredPlatform_InstallDir>\SCC-XX\conf\csi.properties, and configuration should point to the correct LDAP host and port with appropriate properties.
  • Ensure that Unwired Platform administration roles are correctly mapped to Sybase Control Center roles. Otherwise, you must first log in to Sybase Control Center as the sccAdmin (no password) and then, when you authenticate with Unwired Server, log in again with your Unwired Platform administrator role. For information about logging into Sybase Control Center and authenticating with Unwired Server, see the Sybase Control Center online help Get Started > Getting Started with Unwired Platform Administration. For information about mapping roles, see System Administration>Security>Implementing System Wide Security>User Security Setup>Security for Administration Users.
  • Check <UnwiredPlatform_InstallDir>\SCC_XX\log\agent.log for any issues with starting various services.
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