Checking Client Application Logs

Review data about client application operations for all devices subscribed to a package in order to track errors and identify performance issues.

1. In the left navigation pane, expand the Packages folder and select the package you want to manage.
2. In the right administration pane, select the Client Log tab.
3. Review this information to monitor client application activity:
   • Activation User Name – the name of the user that activates the device.
   • Device ID – the unique identifier attached to the device hardware of a registered device.
   • MBO – the mobile business object that the client is synchronizing with.
   • Operation – the operation that the client is performing.
   • Code – the result of server-side operations; either 200 (successful) or 500 (failed).
   • Level – the log level for the application; either FATAL, ERROR, WARN, INFO, DEBUG, or TRACE.
   • Timestamp – the date and time at which the operation took place.
   • Message – the log message associated with the operation.
4. Select a row from the table and click Details to see a detailed view of data for the selected client log event.
5. Click Close to return to the Client Log summary view.

• Cleaning the Client Log
  Clears client application log data from the SCC administration page.