Problem: Unwired Platform is not functioning properly or exhibits abnormal behaviour.
Consult these Sybase Control Center sources to find useful information to help you troubleshoot Unwired Platform issues:
- Review the server log – view server errors, warnings, and general information to identify problems. Access the Server node in the left navigation tree of Sybase Control Center to view server log data.
- Review domain logs – if domain logging is enabled, view domain logs in each Domains > <DomainName> > Log node of Sybase Control Center. Aggregated log data in the console makes domain information readily accessible and actionable.
- Review monitoring data – access the Monitoring node in the left navigation tree of Sybase Control Center to view monitoring data on the following components of Unwired Platform: replication-based synchronization, messaging-based synchronization, messaging queue, data change notifications, device notifications, packages, users, and cache. See Sybase Unwired Platform System Administration Guide > Systems Maintenance and Monitoring > Status and Performance Monitoring > System Diagnostics.
- Review device statuses – access the Device Users node in the left navigation tree of Sybase Control Center to view replication- and messaging-based synchronization device and user information.
- Review package client logs – access the Client Log tab of the Packages > <PackageName> node in Sybase Control Center to view data about client application operations for all devices subscribed to a package. This information allows you to track errors and identify performance issues.
- Review MBO and operation history – access the History tab for both the MBO and operation nodes of a package in Sybase Control Center to review error history during synchronizations and operation replays.