If SySAM errors are not addressed in a timely fashion, Adaptive Server may cease to function.
There may be more recent information published in the SySAM Asset Management Users Guide online at the SySAM FAQ. If your Sybase product cannot find a required license, it continues to operate in grace mode, if a grace period is available. Determine the license status of your product using the output from sp_lmconfig command. The Status column shows graced for any license that is operating within a grace period.
Typically, you have 30 days during which to resolve any SySAM-related issues. When a license is awarded in grace mode, the Sybase product error log entry and optional e-mail message include the date and time when the grace period expires. In addition, you can execute sp_lmconfig to determine the expiration date.
<timestamp> kernel SySAM: Failed to obtain 1 license(s) for ASE_CORE feature from license file(s) or server(s).
If e-mail alerts are configured, recipients receive an e-mail whenever a SySAM event occurs.
You can always check the current state of SySAM licenses in your Sybase product using the sp_lmconfig command. The output shows the current SySAM configuration and the status of each license.
If you are using a served license model, the license server’s debug log, located in the log directory, provides information about any license checkout issues.
The Sybase product log includes information about licenses awarded under grace mode. If e-mail notifications are set up for a severity of "warning," e-mail messages are sent for this event. Warnings in the Adaptive Server error log and e-mail messages are repeated while the license is in grace mode.