If Adaptive Server Fails the Pre-upgrade Eligibility Test

If Adaptive Server fails the pre-upgrade test, preupgrade displays:

Server SERVER_NAME failed preupgrade eligibility test.
See log for more information.
  1. From the Upgrade window, select Exit.
  2. Examine the log file created in the $SYBASE/$SYBASE_ASE/init/logs directory to find out why Adaptive Server failed the pre-upgrade eligibility test.
  3. After you resolve any problems, shut down Adaptive Server and use sybcluster or manual upgrade to complete the upgrade session.