Known Issues for Sybase Control Center

Known issues and workarounds for Sybase Control Center core functionality.

Change Request Number Description
680522

The dbsrv11 process is sometimes left running when SCC fails to start.

During start-up, the SCC process should terminate if any service or plug-in loads or registers incorrectly. When the service or plug-in failure occurs after the dbsrv11 process starts in an SCC server, dbsrv11 may be left running. An error appears on the SCC console and in the agent.log file.

Workaround:
  1. Kill the dbsrv11 process.
  2. Review the SCC-3_2/log/agent.log file; identify and fix the problem that prevented SCC from starting.
  3. Start SCC again.
618904 When you log in to Sybase Control Center in Windows Vista, an SSL handshake exception for a bad certificate appears in the agent log.

Workaround: You can safely ignore this exception.
618754

You cannot use incremental backups of the Sybase Control Center repository to recover the database.

Workaround:
  1. Shut down SCC.
  2. Open this file in a text editor: SCC-3_2/services/SccSADataserver/service-config.xml.
  3. Delete this line: 
    <set-property property="com.sybase.asa.database.options" value="-m" />
  4. Save the changes and start SCC.

You can restore the repository database using incremental backups taken after this change.
607229 While executing the Agent Authentication, Server Start, Server Stop, and Errorlog View commands in Adaptive Server, you may experience performance degradation if there is a firewall between Sybase Control Center and the monitored Adaptive Server machines.

Communication between Sybase Control Center and a monitored Adaptive Server requires an RMI connection between Sybase Control Center and the Unified Agent of the Adaptive Server. If a firewall prevents these connections from being established, performance may degrade.

Workaround: None.
587717

Datatips in monitoring views and the statistics chart appear in fixed locations on the browser screen regardless of where the chart is located. If you move the chart on the screen, the datatips do not move with the chart.

(A datatip is a tooltip that displays the data value for a particular spot on a graph or chart when you mouse over that spot.) This occurs in all product module plug-ins.

Workaround: None. This is an Adobe Flex SDK issue.

576129

Pressing F5 to refresh your browser logs you out of Sybase Control Center.

Browser refresh does not refresh data inside Sybase Control Center, but refreshes the loaded application or pages in the browser—in this case, the Adobe Flash on which Sybase Control Center is built. Consequently, pressing F5 logs you out of any servers you are currently logged in to, including Sybase Control Center.

Workaround: Do not use F5 when you are logged in to Sybase Control Center.

560601

Cannot log in because the Sybase Control Center HTTP redirect fails when you use IPv6 format.

If you use an IPv6 HTTP URL for Sybase Control Center, it does not redirect to HTTPS as it should. For example, this URL does not work:

http://sccxppro64.v6:8282/scc

Workaround: Use a URL with the HTTPS format and port to connect to SCC in IPv6 networks. For example:

https://sccxppro64.v6:8283/scc
558970 If you change the text size (Control+Alt++ or Control+Alt+-) for an SCC session in your browser, the change does not persist when you restart the browser.

Workaround: None.
Parent topic: Known Issues