Known Issues for Accessibility

Learn about Sybase Control Center accessibility known issues and apply workarounds.

Change request number Description
616081

Customized display settings not inherited during installation.

The following display customizations are not inherited by Sybase Control Center installer dialogs:


  • Large user-selected fonts do not affect installer message font size, and the installer message font size remains the same.

  • Narrator screen-reader application announces wizard pages, headers, and typed characters, but does not announce any information within the windows, license agreements, or menus.

  • High-contrast and color settings affect installer messages, headers, menus, and buttons, but they do not affect the background color of the main wizard panes. Since the background color of wizard panes is not changed to high contrast mode, some messages on it are illegible.

Workaround: Install Sybase Control Center using console mode.

615585

Keyboard shortcuts not available on some installation dialogs.

The following dialogs have malfunctioning keyboard shortcuts:
  • Setup Sybase Control Center as a service – Yes and No buttons
  • Do you want to start Sybase Control Center – Yes and No buttons
  • Choose Install set – Full and Custom buttons
  • All windows – Cancel button

While choosing a sub-feature dialog on the Custom Install dialog, the Tab key does not navigate through the buttons.

Workaround: Use the mouse to select the button, or press Tab key to navigate through the buttons.

615280

Sometimes, focus is not indicated when clicking on items with the mouse.

Workaround: None.

615038

Using the Delete key in a text field for a collection attempts to delete the collection.

If you have your cursor in the text field of a schedule for a collection and want to delete the text there, the Delete key attempts to delete the schedule.

Workaround: Use the Backspace key in these fields.

615036

In the Collection Job wizard, some keys take you out of the table of collections to the side panel.

Keys that move your focus away from the table of collections are Page Up, Page Down, Home, End, and arrow keys.

Workaround: Press the Tab key to revert focus to the table of collections.

614800

You cannot gain focus from the keyboard to the right click context menu to extend, resize, or add buffer pool on Adaptive Server views, screens, or tabs.

Workaround: Use the mouse to gain focus.

614618

Changing the system fonts or font colors has no effect on Sybase Control Center.

Workaround: This is an Adobe Flex issue.

614246

Hover-over text for min, max and resize controls in Sybase Control Center windows is not announced by screen readers.

Workaround: None.

614243

Chart contents are not announced by screen readers.

Workaround: Some charts have a Data tab that contains the chart data. This data can be read by screen readers.

614233

You cannot gain focus to the Save All or Reset All controls from the keyboard or from screen readers on Adaptive Server Monitor views, screens, or tabs.

You also cannot use the Enter key to change a value.

Workaround: Use the mouse to gain focus.

614232

You cannot gain focus to the options panes in Adaptive Server views, screens, or tabs from the keyboard or from screen readers.

Workaround: Use the mouse to gain focus.

614023

ctrl+ and ctrl- do not affect font sizes.

Workaround: Use ctrl-alt + and ctrl-alt - to change font sizes.

611616

There are keyboard problems in the Quick Admin view for Replication Server.

In the Quick Admin view for a Replication Server connection, the up or down arrow keys, the Home key, and the End key sometimes malfunction. Also, when selecting a parameter row, you cannot focus on to the editable text field or drop-down menu using the keyboard.

Workaround: This is an Adobe Flex SDK grid issue.

611598 You cannot enter values using the keyboard for the range-of-date option for filter events on Adaptive Server monitoring views.

Workaround: Use the mouse to select the range-of-date filter option. If you are using the keyboard, select the start and end dates using the calendar control.

611421

You cannot gain focus on the min-max panes via keyboard or from screen readers on Adaptive Server views or screens.

Workaround: Use the mouse to gain focus.

590271

Installer UI: The magnifier utility does not follow focus changes when the keyboard is used.

The windows screen magnifier does not follow the Hot keys and Tab key focuses when navigating in the InstallAnywhere installation wizard.

Workaround: Use the mouse to gain magnifier focus.

578870

You can tab through all windows, but the window with focus does not come to the front.

Workaround: Use View > Select > <window> to bring the window forward.

563531

Keyboard access is difficult with some wizards and screens.

Some wizards, views or screens may open larger than the current Sybase Control Center display window. Using tabs to get to the command buttons may be ineffective if the buttons are off the screen.

Workaround: Make sure your screen resolution is 1024 X 768. Use ctrl-alt arrow keys to move the current perspective window.

563523

You cannot tab to the username on the login screen with the Firefox browser.

Workaround: Use Internet Explorer.

562210 You cannot gain focus to certain sections of Adaptive Server client screens.

Workaround: None.