Learn about known SDK installation, uninstallation, and upgrade issues, and workarounds.
See the Sybase Unwired Platform Installation Guide for Sybase Mobile SDK for installation and information regarding the SDK.
| Issue # | Description |
|---|---|
SMPONP-12348 | The 2.2 SDK uninstaller in silent mode does not check if Eclipse (in the SDK
installation) is running or not. The uninstaller requires all Sybase Unwired Platform-related processes are stopped. However, the uninstaller in silent mode cannot detect whether or not Eclipse is running. Workaround: Verify that all Sybase Unwired Platform processes, including Eclipse, are stopped before running the uninstaller to uninstall the Sybase Mobile SDK. |
CR-665409 | The installation program cannot run in
graphical mode.
If the HKLM\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\AppCompatFlags registry key contains an
entry that is the path of the installer binary (for example, C:\setup.exe), you see this error, and the
installation fails:
The installer is unable to run in graphical mode. Try running the installer with the -console or -silent flag. Workaround: Remove the installer binary path from the HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags registry key. |
CR-590885 |
Uninstaller might not run on Windows Vista.
Sometimes, the uninstaller does not launch on Windows Vista. This may be caused by the operating system changing the launch command for the Unwired Platform uninstaller, preventing it from using its own JVM to start itself. Workaround: Launch the uninstaller: <jdk_installdir>\java -Dtemp.dir=%TEMP% -jar C:\Sybase\UnwiredPlatform\Uninstallers\UnwiredPlatform\uninstall.jar When you uninstall or cancel out of uninstalling Unwired Platform, the Program Compatibility Assistant shows: This program might not have uninstalled correctly. Select This program uninstalled correctly instead of Uninstall with recommended settings. |