Known Issues for Mobile Devices

Learn about known issues and apply workarounds for various mobile devices.

Issue #Description
RTC-87
When the Windows Mobile emulator is uncradled then cradled again, the first attempt to retrieve data from the server fails.This happens only on the emulator.

Workaround: The subsequent request succeeds.

RTC-85
Windows Mobile devices fails with a "the connection template is not found" message when there are multiple application connection templates with the same App ID but different security configurations, trying to register.

Workaround: You must append the specific security configuration to the user name in this format: user@securityconfig.

The user name field in the Windows Mobile Hybrid Web Container settings screen is disabled when the registration type is Certificate. Enable it by building a customized container using the template source code.

RTC-43
On Windows 7 virtual machines, the Windows Mobile emulator cannot connect to Windows Mobile Device Center.

Workaround: When using Windows 7, do not use a virtual machine to run the Windows Mobile emulator.