Known Issues for Sybase Unwired WorkSpace – Mobile Workflow Package Development

Learn about known issues and apply workarounds for Unwired WorkSpace and Mobile Workflow application development.

Issue NumberDescription
CR 707123
Uploading large image not successful on some Android devices.
This message appears after selecting an image while in a workflow, but image previews and uploads continue to work:
File type is not supported! 
Workaround: Because this issue only occurs with the File Manager application, use a different gallery application by resetting the default:
  1. Open the Settings application.
  2. Click Applications > Manage applications.
  3. Click All.
  4. Select the current default gallery application.
  5. For the Launch by default setting, click Clear defaults.
CR 700357
Comma added for int types when number is more than 1000.

On iOS 5.0, with the Safari mobile browser, in fields with the int type, when you enter a number larger than 1000, a comma is inserted. This is expected behavior with the Safari mobile browser.

Workaround: Set the logical-type to text instead of numeric.

CR 700077
BlackBerry 5 read-only slider can be modified.

The anchor can be moved on a slider that is designed to be read-only. This is a known BlackBerry problem.

Workaround: None.

CR 699341
BlackBerry 7 form labels do not use specified theme.

On BlackBerry 7 devices, in a form that uses labels on the left, if the first field is editable, the second label does not initially use the theme set in the form.

Workaround: Type in the field to change the label to the appropriate theme.

CR 698779
DatePicker control does not reopen in BlackBerry 7+.

In a BlackBerry 7 or later device, if you invoke the DatePicker control in a workflow by clicking in a date field, click Cancel in the DatePicker, and then click again in the same field, the DatePicker control does not reopen.

Workaround: After clicking Cancel in the DatePicker, click in another field that is not of type DATETIME or TIME. You can then click in the original date field to open the DatePicker.

CR 694665
AsyncRequestErrorLogs key not generated in a migrated project.

If you migrated a Mobile Workflow project that previously contained a submit workflow action, setting its error screen property does not generate the AsyncRequestErrorLogs list key.

Workaround: Create a new Submit Workflow action, or click the Generate Error Screen button.

CR 694652
In Mobile Workflow applications generated with a 2.0 version of the Mobile Workflow Package generation wizard, running on an iPad OS 5 and running in a 2.1 ESD #2 or later container, edit boxes that should be editable may not be editable.

Workaround: Regenerate and redeploy the Mobile Workflow application using a 2.1 ESD #2 or later version of the Mobile Workflow Package generation wizard.

CR 690460
On BlackBerry devices, in most cases, the module name is the same as the module display name, but if there is a case when the module name ! = module display name,the device cannot receive asynchronous error messages.

Workaround: None.

CR 690438
A workflow does not initiate an operation.

This could happen if the workflow is not constructed correctly.

On a Listview details screen, you cannot invoke a submit workflow to invoke an MBO operation that uses child keys of the list key that is bound to that listview. To prevent developers from performing an illegal operation, the keys are removed from the list. However, you can see those keys before making the workflow type operation a Listview details screen because it is not illegal in that circumstance; it is only illegal once you make it a Listview details screen. If you use those keys when it is not a Listview details screen and then make it a Listview details screen, the workflow operation will fail with no indication of the problem.

Workaround:

Client-initiated workflow: verify that no online request operations (such as findall) precede the submit workflow type operation. If so, remove the operations.

Server-initiated workflow: verify that no links (between the start point and the first screen saved) precede the submit workflow operation. If so, remove the links.

CR 684635
Choice controls with a large number of rows do not behave as expected on some platforms.

Workaround: For best performance, keep the number of rows in choice controls under 200.

CR 682741
"Validate controls as soon as the user tries to change focus away from them" option in Mobile Workflow Package generation wizard is not supported on Windows Mobile.

Workaround: None.

CR 681918
When you click the Workflow icon on iOS devices, you see the message Sybase Mobile Workflow please go to the settings application and enter your configuration....

This happens if you attempt to open a version 2.0 workflow on the iOS device and connect to version 2.1 of Unwired Server.

Workaround: In Sybase Control Center, use the HWC template to create an application connection and leave the application identifier empty.

CR 678440
On BlackBerry devices, you receive an error when running an HTTPS GET method from the Mobile Workflow

Workaround: Refer to the BlackBerry Knowledge Base article at http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB20833&sliceId=1&docTypeID=DT_SUPPORTISSUE_1_1&dialogID=1652002964&stateId=0%200%201652004660.

CR 677684
Locale properties file is not updated if screens, controls, menu items and so on are removed.

During Mobile Workflow package generation, you see a warning that validation keys are missing from the <locale>.properties file if screens, controls, menu items and so on have changed in number, for example, if you deleted a menu item. Resource strings associated with screens, controls, and menu items do not correctly update the sequence.

Workaround: Either do not remove screens, controls, menu items and so on after localizing, or manually correct the localization .properties file after making the changes.

CR 675904
Object queries in the Online cache group are case-sensitive.
If the enterprise information system (EIS) to which an object query is associated with has case-sensitive parameters, the client must pass matching parameters or no data is returned. For example, if the Customer MBO is in an Online cache group, has a load parameter "state" that is propagated to the attribute "state," and a findByParameter object query defined as:
SELECT x.* FROM Customer x WHERE x.state = :state 
No data is returned to the client if they enter state=Ca, since the database parameter is case-sensitive (requiring "CA"). This is not an issue for object queries in other types of cache groups.

Workaround: None.

CR 674149
Exception received with large amounts of data.
When the amount of data is too large to download to the workflow client device, you may get an exception similar to:
"iAnywhere.MobileOffice.AMP.ResponseRetryException" on device, and following error in WorkflowClient.log: 

20110616T110249.554|4|My:1 -- ExecuteRequest- > Out 
20110616T110249.694|1|iAnywhere.MobileOffice.AMP.ResponseRetryException: Exception of type 
'iAnywhere.MobileOffice.AMP.ResponseRetryException' was thrown. 
20110616T110249.694|1| at Sybase.UnwiredPlatform.WorkflowClient.Utils.CheckMessageSize
(String serializedMessage, ContextData oContextData, Boolean fromResponder) 
20110616T110249.694|1| at Sybase.UnwiredPlatform.WorkflowClient.Responder.ProcessMessageFromDevice
(ContextData oContextData, String sData, Boolean isSynchronous) 
20110616T110249.694|1| at Sybase.UnwiredPlatform.WorkflowClient.Responder.ProcessSyncRequest
(ContextData oContextData, String sData) 
20110616T110249.694|4|My:1 -- ProcessSyncRequest- > Out

Workaround: Increase the allowed maximum workflow message size (SupMaximumMessageLength). From Sybase Control Center, expand Workflows and select the workflow of interest. Select the Context Variables tab. Modify the property.

CR 673572
Workflows do not work with Android simulators version 2.3.3.

See http://code.google.com/p/android/issues/detail?id=12987 for a description of this issue.

Workaround: Use an earlier version of the Android simulator.

CR 671242
Submit operation is empty if the workflow uses a Web Service that takes a structure as its input.

While you can add items to the listview and save the list, when you submit the operation, it is empty. Array/list fields in structure parameters are not supported. You can have a top-level parameter that is an array/list, and you can have a top-level parameter that is a structure that has non-array/list fields and substructures.

Workaround: None.

CR 669251
On a BlackBerry 9630 running OS 5.0, data with the DATETIME type does not display in certain circumstances.

Workaround: None.

CR 667325
On BlackBerry 5.0, if there is a dynamic choice on the screen, labels for drop-down and comments fields overlap, which hides the drop-down control.

This happens only on some BlackBerry 5.0 devices, and only intermittently.

Workaround: If you know where to click for the drop-down, you can access the drop-down control, and it accepts your choice.

CR 667187
The BlackBerry Bold 9700 device simulator sometimes does not allow the user to have full control of the screen for an application, and may perform the wrong operations, and return the wrong results. Real devices work correctly.

Workaround: None.

CR 666672
On BlackBerry 6.0 simulators (non-touch models), it is difficult to enter the password.

Workaround: There are two workarounds for this issue:

  1. When the password control has focus, press the scroll button and scroll to the left.
  2. When the password control has focus, press the Menu button, choose Select, then move the cursor to the password control.