Known Issues with Installing, Uninstalling, and Upgrading

Learn about known SDK installation, uninstallation and upgrade issues and workarounds.

See the Sybase Unwired Platform Installation Guide for Sybase Mobile SDK for installation and information regarding the SDK

Issue Number	Description
CR 709104	JDK and SySAM license files When a system has Unwired Platform Runtime 2.1, Mobile SDK 2.1, and Mobile SDK 2.1.3 installed, and Unwired Platform Runtime 2.1 is uninstalled with Mobile SDK 2.1 and 2.1.3 installations intact, the JDK installation and the SySAM license file shared with Mobile SDK 2.1 installation will be removed.
CR 709102	Unwired Platform 2.1 Installer When Runtime 2.1 installer is launched on the system with Mobile SDK 2.1.3 or newer installed already, user will see “null” as the installation destination path which is not changeable. Workaround 1: Install 2.1 runtime before Mobile SDK. Workaround 2: If Mobile SDK is already installed, do the following: 32-bit: Prior to installing 2.1, in the Windows Registry, rename HKLM\Software\Sybase\MobileSDK\2.1.3 to HKLM\Software\Sybase\MobileSDK\2.1. Once the 2.1 runtime install is complete, undo the rename. 64-bit: Prior to installing 2.1, in the Windows Registry, rename HKLM\Software\ Wow6432Node\Sybase\MobileSDK\2.1.3 to HKLM\Software\Wow6432Node\Sybase\MobileSDK\2.1 in the Windows Registry. Once the 2.1 runtime install is complete, undo the rename.

Issue Number

Description

CR 709104

JDK and SySAM license files When a system has Unwired Platform Runtime 2.1, Mobile SDK 2.1, and Mobile SDK 2.1.3 installed, and Unwired Platform Runtime 2.1 is uninstalled with Mobile SDK 2.1 and 2.1.3 installations intact, the JDK installation and the SySAM license file shared with Mobile SDK 2.1 installation will be removed.

CR 709102

Unwired Platform 2.1 Installer

When Runtime 2.1 installer is launched on the system with Mobile SDK 2.1.3 or newer installed already, user will see “null” as the installation destination path which is not changeable.

Workaround 1: Install 2.1 runtime before Mobile SDK.

Workaround 2: If Mobile SDK is already installed, do the following:

32-bit: Prior to installing 2.1, in the Windows Registry, rename HKLM\Software\Sybase\MobileSDK\2.1.3 to HKLM\Software\Sybase\MobileSDK\2.1. Once the 2.1 runtime install is complete, undo the rename.
64-bit: Prior to installing 2.1, in the Windows Registry, rename HKLM\Software\ Wow6432Node\Sybase\MobileSDK\2.1.3 to HKLM\Software\Wow6432Node\Sybase\MobileSDK\2.1 in the Windows Registry. Once the 2.1 runtime install is complete, undo the rename.