Error 14620

Severity

21

Message text

An attempt to read page %d in database '%.*s' failed.

Explanation

This is an internal error raised when Adaptive Server attempts to redo or undo an anchor page and can not get the affected anchor page. The recovery process (boot-time recovery or a task undergoing runtime recovery) reads the log records and applies the changes to the page, which involves either a redo or undo of the changes in the log record. If the recovery process is not able to find the anchor page involved in the log record, it raises this internal error.

Action

This is an internal error. Contact Sybase Technical Support.

Additional information

Before contacting Sybase Technical Support, gather a configurable shared memory dump (CSMD). Information about CSMD can be found in the section “Other Useful Tasks” in the Troubleshooting and Disaster Recovery guide.

Versions in which this error is raised

Version 15.0 and later