Installation Errors

If installation on the client computer fails, troubleshoot the problem by verifying files, locations, and network connections.

Make sure that:

If the publish page fails to open on the client, check the firewall settings on the publish server. The firewall must be turned off on the server.

If the setup.exe file is not downloaded when a prerequisite is selected, open the Properties dialog box for the HTTP directory in IIS Manager and make sure the script source access permission is enabled. If the Execute Permissions property is not set to Scripts only, select Scripts only from the drop-down list and refresh the server.