Sybase IQ includes a script for collecting information that Sybase Technical Support needs to diagnose problems.
The getiqinfo script collects information about the operating system environment, the Sybase IQ environment, and log files.
Run this script before reporting a problem to Sybase Technical Support. By doing so, you can help Sybase staff resolve your issue more quickly, with less effort on your part.
The getiqinfo script automatically collects information that may be needed to resolve your issue.
The getiqinfo script is not designed for troubleshooting Sybase IQ installations and does not provide on-site troubleshooting facilities. This script executes successfully only when the Sybase IQ environment is properly set up and the server is running.